Refund policy
Returns We accept returns within 30 days of delivery. To be eligible, items must be unused, in their original packaging, and in the same condition you received them.
To start a return, contact us at amigosshops@gmail.com with your order number and reason for return. We'll provide instructions on where to send your item.
Refunds Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds are issued to your original payment method within 5–10 business days.
Non-returnable items
- Items marked as final sale
- Items damaged due to customer misuse
- Gift cards
Damaged or defective items If your item arrives damaged or defective, contact us within 7 days of delivery with photos of the issue. We'll cover return shipping and send a replacement or full refund — your choice.
Return shipping costs Unless the item is defective or we made an error, the customer is responsible for return shipping costs.
Late or missing refunds If you haven't received a refund after 10 business days, first check with your bank or card issuer — processing times vary. If you still have concerns, contact us at amigosshops@gmail.com.