Frequently Asked Questions
Orders and Shipping
How long does delivery take?
Standard delivery takes 5�10 business days. Express delivery (2�4 business days) is available at checkout for an additional fee.
Do you offer free shipping?
Yes! We offer free standard shipping on all orders over $50.
Can I track my order?
Absolutely. Once your order is dispatched, you will receive a tracking number via email. Use it on our Track Order page or the carrier website.
Can I change or cancel my order?
Orders can be modified or cancelled within 2 hours of placement. After that, the order enters our fulfillment process and cannot be changed. Please contact us immediately at support@amigosshops.com.
Returns and Refunds
What is your return policy?
We offer a 30-day return policy. Items must be unused, unwashed, and in original packaging with tags attached.
How do I initiate a return?
Email support@amigosshops.com with your order number and reason for return. We will send you a return label within 24 hours.
When will I receive my refund?
Refunds are processed within 3�5 business days after we receive the returned item. The refund will appear on your original payment method.
Products
Are clothing sizes true to size?
Our clothing generally runs true to size. We recommend checking the size guide on each product page. If you are between sizes, we suggest sizing up for a more relaxed fit.
Are electronics covered by warranty?
Yes. All electronics come with a 12-month manufacturer warranty. Contact us with proof of purchase to claim your warranty.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and other payment methods shown at checkout.